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HSBC: 'We're recruiting students from all walks of life'

HSBC IS one of the largest banking and financial services organisations, serving some 47 million customers around the world.

We aim to be the world’s leading international bank. We’ll achieve this by recruiting talented students from all walks of life who share our vision.

We have many entry points for students and graduates who may be interested in starting a career at HSBC.

Opportunities range from work experience and apprenticeships to internships, graduate programmes and entry level positions.

Apprenticeships play an important role in our recruitment strategy and provide people who may not have gone to university with another route into a challenging and rewarding career in our industry.

The HSBC Apprenticeship Programme was launched in 2011 in association with the National Apprenticeship Service and was the first of its kind to be run by a major UK bank. Since its beginning 2,300 people have joined HSBC Apprenticeship programme and over 1,300 have achieved their professional qualification.

The success of our programme has led to us being awarded the Investors in People Apprenticeship, Newcomer Employer of the Year award 2013, the “Best Apprenticeship programme” award in the Target Job Awards in 2014.We are regarded as one of the top five apprenticeship providers in the UK and were awarded a “2” rating with “outstanding elements in all areas” by Ofsted.

We have had excellent feedback from our apprentices and managers:

97% of learners would recommend the apprenticeship programme to a colleague.

98% of line managers believe the programme meets business needs.

90% of apprentices are still with us four years after joining the programme.

There are two ways you can join our apprenticeship programme, depending on the business area you are looking to join:


For school and college leavers: Some of our business areas will offer an apprenticeship programme targeted specifically at individuals in sixth form or college education who are keen to start a career in banking straightaway instead of going to university. This is a development programme where you will keep learning and be provided with the opportunity to progress into management and leadership positions in HSBC.
To be considered for the programme, you will:

◆ Have a strong interest in a career in financial services

◆ Be keen and motivated to find out more about HSBC and be prepared to complete the recruitment process which will comprise an online application, online test, telephone and face-to-face interviews

◆ Not possess a degree or a degree equivalent such as an HND

◆ Meet the educational criteria required for some of our programmes, such as specific GCSE and A-level requirements or equivalent


For Individuals joining HSBC in a direct entry-level role: Other business areas will encourage individuals who perform well in their role to join an apprenticeship programme. This could occur as early as three months after joining HSBC. This is aimed at those who first join HSBC in a direct entry-level position such as a cashier in one of our branches, or a customer service adviser in one of our call centres or operational areas.

To be considered for the programme, you will:

◆ Possess a strong desire for continuous learning and want to pursue a qualification

◆ Have a keen interest in developing a successful career in banking and management at HSBC

◆ Understand the importance of being customer-oriented, possessing strong customer service skills

◆ Be willing to join the Apprenticeship Programme at any time throughout the year


You will undertake an Advanced Apprenticeship completion of which will provide you with externally recognised professional qualifications some of which can lead, with further study, to a banking degree. You will also have the opportunity to meet new people, develop your professional network, and be supported and guided by an experienced team of trainers and coaches, while earning a competitive salary.


Your professional learning and development will continue after completing your Apprenticeship and at every stage of your career at HSBC. You will be guided and encouraged to drive your own career based on your performance and career aspirations. Development opportunities will vary according to your role and individual needs.

As you continue to develop, we’ll actively support you to work towards gaining additional qualifications, taking on extra and different responsibilities and progressing your career.

Upon successful completion of the Apprenticeship Programme, you will be invited to join ‘ConnectUs’, our alumni group comprising other post-programme apprentices and colleagues who have completed graduates programmes. The alumni group will connect you to other UK colleagues, allowing new friendships and business relationships to be formed, as well as enable the continuation of your professional development through activities such as forum development days, lunch and learns and networking opportunities.

Anyone who performs well and shares our values could become the future leaders of our bank. A world of possibilities is here for you. We are committed to building a sustainable business for the long term, embracing diversity and inclusion and putting the right values into practice.

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